Deadlines and delivery
At Clima Heating Europe SL we like to offer the shortest possible delivery time, which is why we work with transport companies and agencies that can deliver orders as quickly as possible.
The delivery time is different for each area but in general we need 1 business day to prepare the order in our warehouse and once it leaves our warehouse the approximate times are as follows:
Peninsula: 24-72 hours. We are located in Malaga, so in general orders within Andalusia are delivered within 24 hours, Madrid within 48 hours and Barcelona within 72 hours.
Balearic Islands: It depends on the order, for small orders we ship with DBSchenker and this usually takes about 5 working days. For full pallet orders we work with Palletways and they normally deliver within 3-4 business days.
Canary Islands: In general, the delivery time is 1 week if the customs are agile and it depends on each island.
Foreigner: Better to consult, each country is different.
These deadlines are indicative and may vary depending on the time of year as well as by area. There are areas where transport agencies use subcontracted companies and the delivery time tends to be longer.
What you can be sure of is that we will try to get your Muztag or Premium Fire outdoor stove to you as soon as possible and that you can fill your terrace with atmosphere.
Clima Heating Europe SL will not be responsible for delays in orders due to major causes such as transport strikes, pandemics or natural disasters.
The deliveries of the merchandise are at street level, although normally the carriers with whom we work do not object when it comes to bringing it closer, but we do not guarantee it.